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Operator supportIssue27 Nov, 2024

Support post

(Issue #MS-IS-2711-960) Trying to create an About page for a persona profile. When I hit publish article, nothing happens. It doesnt give me any error either.

I am trying to create a persona for templehub. I was able to create it and also save it. But I am not able to create the About page under Optionals. under config page. I cant tell what I am doing wrong, as there is no specific when I try to publish. Can you please review and let me know if something is off?

Type

Bug

Feature

Status

Open

In progress

Resolved

Wont fix

Duplicate

Priority

High

Medium

Low

Templehub support

Templehub support

@hellotemplehub

0comments

MainCross Social+

Commented 51 minutes ago

Thank you for reporting this issue, we have reproduced it successfully on our side. Will update shortly.

MainCross Social+

Replied 24 minutes ago

As a first step, the existing article that was created has been linked to the channel (there is no data loss), so you may edit as you see fit - https://www.templehub.net/personas/telangana-endowments-department/about.

PS: Separately, this govt dept is an Org and hence not suitable under Persona channels. We'll discuss this aspect with you privately.

MainCross Social+

Replied 11 minutes ago

This has been fixed and will be released in the next version v3.39.2.2.

Templehub support

Templehub support

@hellotemplehub

Replied 9 minutes ago

I am not able to Save my Edits. Similar problem as adding info.

I was hoping to showcase the persona thing - I will update it as Principal secretary page directly.

MainCross Social+

Replied 3 minutes ago

Apologies, thats our mistake. Edit will also not work! Sorry about that.

We'll deploy v3.39.2.2 in just a bit, then add/edit will all be OK.

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Comment27 Nov, 2024

As a first step, the existing article that was created has been linked to the channel (there is no data loss), so you may edit as you see fit - https://www.templehub.net/personas/telangana-endowments-department/about . PS: Separately, this govt dept is an Org and hence not suitable under Persona channels. We'll discuss this aspect with you privately.

Comment27 Nov, 2024

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Issue27 Nov, 2024

(Issue #MS-IS-2711-960) Trying to create an About page for a persona profile. When I hit publish article, nothing happens. It doesnt give me any error either.

I am trying to create a persona for templehub. I was able to create it and also save it. But I am not able to create the About page under Optionals. under config page. I cant tell what I am doing wrong, as there is no specific when I try to publish. Can you please review and let me know if something is off?

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