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Operator supportIssue12 Aug, 2024

Support post

(Issue #MS-IS-1208-614) Change in behavior for feature pages called from extended menu

I seem to be having a "different" behavior for the page structure that uses hivedmusic.com/knowledbase/... The url's work when I use a browser with https://www.hivedmusic.com/knowledgebase/genre or https://www.hivedmusic.com/knowledgebase/jazz

In the extended menu entries with custom links (hivedmusic > extended menu >knowledgebase > xxx (jazz, music history, etc...), appear to no longer work.

They used to work, and showed the https://hivedmusic.com/knowledbase/... type url, which I quite like. Now, the genre one works, and then the rest (jazz, etc...) do not change the page at all, even though the URL shows up correctly

Type

Bug

Feature

Status

Open

In progress

Resolved

Wont fix

Duplicate

Priority

High

Medium

Low

HivedMusic

0comments

HivedMusic

Commented 17 Oct, 2024

This is to report a bug with navigation and IFrame on the network level Menu. Please look at the video for a detailed walkthrough.

Steps to Reproduce:

Goto https://www.hivedmusic.com/orgs/

Click on the Hamburger Icon -> Click on Knowledgebase -> Click on Jazz

You will be redirected to page configured to show the Jazz Wikipedia page

Click on the Hamburger Icon -> Click on Knowledgebase -> Click on Rock Music

Expected: The User is now shown the Rock Music Wikipedia page as configured

Actual: The Page has no action on UI, or on the Network level.

Reload the Page, and the page will now show the Rock Music Wikipedia page

Severity: HIGH

The Basic navigation functionality is not working as expected, and must be resolved as soon as possible.

PFA: No Change on Navigation Clicking Video

Video:

https://drive.google.com/file/d/18Wv69GlaqazhaiAeDegfl-q9w3AWdHnN/view?usp=drive_web

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