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Operator supportIssue30 Nov, 2024

Support post

(Issue #MS-IS-3011-843) Support different razorpay account for different channels.

As part of products in channel in templehub, each temple might be operated with different bank account as they have their own financial systems. Today all channel products has single Razorpay link. Can this be moved into individual product? We are trying to pitch to different temples and direct deposit of money into temple account. This will be helpful feature.

Type

Bug

Feature

Status

Open

In progress

Resolved

Won't fix

Invalid

Duplicate

Priority

High

Medium

Low

Templehub support

Templehub support

@hellotemplehub

0comments

MainCross Social+

Commented 30 Nov, 2024

Yes, setting a payment gateway (PG) per channel is an ask from other networks, and is a roadmap feature, so it will be released. However please note that this will be available on Thriving and above plans since its an advanced feature and is intended to be used by Channel Operators in a multi operator network setup (https://www.maincross.net/help/first-principles#operators ).

Can this be moved into individual product?

Please note that its not possible to associate a PG at a individual product level - that would be cumbersome and overkill. PG setting will continue to be at the Network level (as is currently) and additionally at each Channel level (roadmap feature).

Templehub support

Templehub support

@hellotemplehub

Replied 01 Dec, 2024

Sorry I meant individual channel only, not individual product.

Thanks for the update.

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