Operator supportIssue19 Sep, 2024

Support post

(Issue #MS-IS-1909-206) Unable to submit stories - due to summary field

see the AI-generated summary functionality is likely at fault, it makes the summary field non editable with [object Object] message stuck there

Type

Bug

Feature

Status

Open

In progress

Resolved

Wont fix

Duplicate

Priority

High

Medium

Low

Amit Rathorepro

0comments

Operator support

Worldwide

Network operators (owners, admins etc) can share and get help here from community and staff

Explore more channels?Show all

product

product release notes

Stories & use-cases

Community talk

Operator support

MainCross

(Issue #MS-IS-1909-206) Unable to submit stories - due to summary field

see the AI-generated summary functionality is likely at fault, it makes the summary field non editable with [object Object] message stuck there

Issue10 Sep, 2024

(Issue #MS-IS-1009-358) amazon links do not expand properly using the media card widget

example:...

Comment28 Aug, 2024

This issue has now been resolved and released in v3.38.1.6. It is recommended to wait at least 3 mins between slug reuse (like in the above case where hivedmusic-home was released from Page 1 and then assigned to Page 2). Else the earlier (stale) resource at the slug may be served. However in this case, an Edit will fetch the correct/latest resource bypassing CDN with an alert like this:

Comment16 Aug, 2024

Thank you for reporting this issue and the detailed steps. We have reproduced the issue on our side, its a tricky caching issue due to the circular slug renaming (hivedmusic-home -> hivedmusic-copy-home and hivedmusic-home-zyx123 to...

Issue14 Aug, 2024

+3 more images

(Issue #MS-IS-1408-877) HivedMusic Home Page (static Feature page) mixup

Hi Folks, Nancy duplicated the static feature page that we use as our current home page, and then made changes to the image at the top of the page. I then went to change the slugs and update network essentials core home page to the new home page. The...

Answer13 Aug, 2024

Question: Is there a way to invoke a channel from within an iframe, such that it doesn't open a recursive network instance?

Well we have already defined the protocol for the iframe to send parts of the url (currentHash , currentSearch ) to the parent. We will have to extend the same scheme to send the relative URL in a new key called currentURL , and then the updateURL ...

Issue12 Aug, 2024

(Issue #MS-IS-1208-614) Change in behavior for feature pages called from extended menu

I seem to be having a "different" behavior for the page structure that uses hivedmusic.com/knowledbase/... The url's work when I use a browser with https://www.hivedmusic.com/knowledgebase/genre or https://www.hivedmusic.com/knowledgebase/jazz In...

Question12 Aug, 2024

Question: Is there a way to invoke a channel from within an iframe, such that it doesn't open a recursive network instance?

Is it practical / reasonable to consider the possibility of being able to invoke a channel such that just the channel feed / functionality is executed? e.g. iframe passes to /orgs/organization_x, such that within the window that we have open, just...

Your answer?

1 answers received

Issue11 Aug, 2024

(Issue #MS-IS-1108-919) Cannot read properties of undefined (reading 'tier_details')

Channel Heroes are unable to access Channel settings tabs Champions and Heroes. Network Heroes are able to access just fine. First seen on https://www.hivedmusic.com App version: v3.38.1.0iw Member: @Lady_Miranda Timestamp: 2024-08-09T07:01:40.548Z

Issue09 Aug, 2024

(Issue #MS-IS-0908-311) Request to duplicate static feature page not working

System: HivedMusic Using Hero Dashboard > Network > Static Pages Trying to duplicate a static feature page. Press "Duplicate" and see the attached picture with the 3 dots... never resolves, and page doesn't duplicate. Browser: Chrome (latest maintenance) HivedMusic installable WebApp: App version 3.38.1.0iw User: HivedMusic (Network Owner)

Issue08 Aug, 2024

(Issue #MC-IS-0808-391) Unable to see purchases under Hero dashboard

The Purchases / payments table under Hero dashboard (https://demo1.maincross.org/hero-dashboard/commerce/purchases ) is blank. I definitely remember purchases happening on this network.

Answer08 Aug, 2024

How do I submit sitemaps to Google/Bing?

Thank you for a pertinent question. When there is enough content on any Network Site, the MainCross system automatically makes the sitemap.xml available. Operators need not do anything except enter the URL of the sitemap.xml file in Google or Bing...

Question08 Aug, 2024

How do I submit sitemaps to Google/Bing?

Your answer?

1 answers received